Privacy Policy
This Privacy Policy explains how cloudmeshia.com (LLC) collects, uses, and protects personal data when you submit tour inquiries or contact forms on our website.
1. Who we are
cloudmeshia.com, LLC
Address: 12 Velyka Vasylkivska St, Kyiv, 02000, Ukraine
Email: contact@cloudmeshia.com
Phone: +380 503 370 0892
Legal representative: Michael Novak (Managing Director)
Registration (EDRPOU): 41899491
2. What personal data we collect
When you contact us, we may collect the information you provide, including your name, email address, phone number, and details of your tour inquiry (for example, dates, destinations, and questions). If you contact us by forms, we process the data contained in the submitted fields.
3. How we use personal data
- To respond to your inquiries and provide tour-related information.
- To manage communications with you regarding requested tours.
- To ensure website operation, security, and compliance with legal requirements.
- Where applicable, to provide pre-contract and contract-related information for distance/online tour booking.
If our website uses personal data processing linked to individuals (for example, certain tracking identifiers), we will obtain valid consent where required.
4. Legal basis (Ukraine)
For the territory of Ukraine, we provide information in the Ukrainian state language for goods and services information as required by law.
Where we offer distance/online tour booking, we ensure that users can access provider identification and contract-related information directly on the website, and we present key pre-contract information, including provider identification details, before concluding the distance contract:
• Закон України "Про електронну комерцію", стаття 7.
• Закон України "Про захист прав споживачів", стаття 17.
• Закон України "Про захист прав споживачів", стаття 19.
• Закон України "Про захист прав споживачів", стаття 20.
Where applicable, consent is obtained for personal data processing: Закон України "Про захист персональних даних", згода суб’єкта персональних даних.
5. Data retention
We retain personal data only for as long as necessary to fulfill the purposes described in this Policy, to comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of request and applicable legal requirements.
6. Your rights
You may request access to your personal data, correction of inaccurate data, and other rights provided under applicable Ukrainian data protection legislation. To exercise your rights, contact us using the details below.
7. How to contact us
Privacy requests and inquiries: contact@cloudmeshia.com
Phone: +380 503 370 0892
Mailing address: 12 Velyka Vasylkivska St, Kyiv, 02000, Ukraine